NLP relates to the idea that the meaning of communication is in a reaction which it creates. It is obvious that the major part of examining the NLP method was conducted in the context of communication research. The result is that NLP improves interpersonal and intrapersonal behaviour of the leaders, and this subsequently contributes to the success of organizations by using NLP in their behaviour, communication, and leadership. The given study was conducted in a cooperation of the Solidarity Union and large non-profit organizations in South Africa where five strategic leaders using and implementing NLP in their organizations were analyzed.

The author points out that the intelligent management by applying NLP in the techniques of interpersonal and intrapersonal communication in management can relate to the success of a whole organization. In this context, we can mention the study of. It is also caused by the fact that there are only few researches, which prove the reliability of NLP tools. NLP is often presented as a magic tool for self-improvement of individuals and in this sense, it recently relies more on the assumptions of NLP rather than on qualitative and quantitative research. Witkowski pointed out the disunity of the research results that supported the NLP method or did not support it. Supporting results were also brought by the studies of Scott. According to the authors, NLP is a set of models, abilities, and techniques for effective thinking, behaviour, and communication. It arose in the 70s of the last century, and its founders are Richard Bandler and John Grinder. The answer to the question how to communicate better, how to effectively communicate with our surrounding and how to communicate with ourselves is also offered by neuro-linguistic programming (NLP). At the same time, it is one of the significant issues discussed in the context of managerial work, entrepreneurship, business, services, marketing and many other areas of the economic environment. Effective managerial communication is one of the fundamental pillars of the activities for which the cooperation of people is inevitable. From the point of view of the effectiveness of managerial work, mainly in the social context, the issue of managerial communication skills has a dominant position. In this connection, an important role is also played by the form and way of managerial communication. Managers are expected not only to face the changes but also to suggest and implement these changes. The effectiveness of managerial work is related to the development of managerial competences, which enable to meet the presented conditions. This concept corresponds to the current conditions of an economic environment characterized by dynamics, turbulence, and continual changes.

The effectiveness of managerial work is multifactor-conditioned, and at the same time, it is examined within an interdisciplinary approach.

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